Cancellations & Refunds

Cancellations & Refunds

  • A minimum of 50% deposit is required to book in treatment appointments.
  • We require at least 24 hours notice for any appointment cancellation.
  • If you cancel within 24 hours of your appointment, or do not attend a booked appointment, we reserve the right to retain your deposit.
  • In the case of pre-paid treatments, the full cost of treatment will be forfeited.
  • All deposits are non refundable.
  • Refunds will be provided where required under the Australian Consumer Law.

Prepaid Treatments

  • If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals.
  • Pre-pays have a 12 month expiry date.
  • 24 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 24 hours, or do not attend the appointment, the treatment will be forfeited.
  • You agree to these terms by purchasing pre-paid treatments.

Sunshine Plaza (River Walk)

154-164 Horton Parade

Maroochydore, QLD

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Pacific Fair (The Resort)

Broadbeach

Gold Coast QLD

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Mon, Tues, Wed, Sat: 10:00am – 5:30pm
Thursday 10:00am – 9:00pm
Sunday 10:00am – 4:00pm

Got a question? Ask us anything.