Our aim is to provide the best service possible, at the best prices possible, because of this, our clinic often books out in advance.
In order to provide this continued service, we need to install a ‘fair for all’ cancellation policy.
Consultations are free of charge, please provide at least 24 hours notice if you are not able to make your appointment.
If this is your first appointment and you are booking a treatment, please ensure to select ‘Consultation’ in addition to your treatment. This enables us to acquire information from you to ensure we are providing you with the correct treatment for optimum results.
Treatments can be booked online. We, again, also request a minimum of 24 hours notice if you’re unable to attend the appointment. Failure in doing so would mean a deposit payment in future to secure a treatment appointment.
Confirmations and reminders are sent with plenty of notice before your appointment.
IMPORTANT: Rescheduling/cancelation of FREE fat freezing treatment. We are unable to accept rescheduling or cancellation of the free fat freezing treatment if it is within 48 hours.
No Shows to the free treatment will forfeit that treatment completely.
Reminders are sent via email 48 hours prior, and SMS is sent 24 hours prior to appointment.
We can be contacted by email, phone, social media message or text.
Thank you! We look forward to seeing you soon 🙂